Facts About Our Services
About New Story Services
In December 2009, Milestones Community Healthcare changed its name to New Story to better communicate its mission in helping children with serious and/or complex educational and behavioral challenges create new stories for themselves and their families and live high-quality lives.
New Story services’ team of professionals understand the challenges that parents and children face, and provide the necessary programs and services to enable children to achieve success – whether they are enrolled at New Story schools or attend a school elsewhere. New Story services are customized to help children overcome personal obstacles and create “new stories” for themselves and their families.
New Story is a subsidiary of Baltimore-based Salisbury House, Inc., which is the parent company of several subsidiary companies that support children and adults with serious and/or complex educational, behavioral, medical, and other challenges and help them lead high-quality lives. Additionally, Salisbury House, Inc. provides additional services for children and their families through its subsidiaries, Salisbury Management and Criticare. Salisbury Management provides back-end educational management services, including educational consulting, IT support, and human resource management to First Children School, located in Fanwood, New Jersey. Criticare provides intensive nursing services to children with severe and complex medical challenges in their homes and schools.
Founder & President
More than twelve years ago, Paul Volosov, Ph.D., founded New Story services (formerly Milestones Community Healthcare) and New Story schools (formerly Milestones Achievement Centers of America – MAC) to help children with serious and/or complex challenges live good lives. Throughout his career as a psychologist and entrepreneur, Paul identified gaps in the system – the need for educational, behavioral and emotional services for children and families who are faced with the most serious and complex issues – those who cannot be supported effectively by other providers.
Since the company’s inception in 1997, Paul and his team of highly-skilled educators and therapists have worked with children and their families to provide personalized education and support to help them overcome challenges and achieve success. Each staff member and student has the opportunity to create individual new stories – collectively, creating a much larger “New Story.”
Paul continues to expand New Story’s offerings and locations to meet the needs of children and their families.
Services & Programs
New Story offers multiple services to children with the most serious and/or complex educational and behavioral challenges and their families, including:
- Behavioral Health Rehabilitation Services (BHRS) – BHRS is designed to meet the mental health needs of children under the age of 21 who are diagnosed with a mental health disorder. This program provides intensive, short-term therapeutic services to children and their families in settings other than the provider’s office, including school, home or other community settings. BHRS provides a variety of services and interventions to reduce and eliminate problem behaviors; learn new, positive behaviors; and improve the child’s ability for self-maintenance and socialization. Additionally, BHRS seeks to educate the family and other caregivers about the nature of the child’s diagnosis, and the techniques to successfully manage the child’s behavior with minimal or no assistance.
- Extra Mile for Families (EMF) – EMF services include crisis intervention (24 hours a day, 7 days a week), individual therapy, family therapy, case management, family support, respite care, advocacy and interagency collaboration. These services are offered by a team composed of master’s level therapists and bachelor’s level mental health workers in the family’s home, the child’s school and in the community.
- Family Based Services – Family Based Mental Health Services (FBMHS) for children and adolescents are team delivered services provided in the home and community. FBMHS are designed to integrate mental health treatment, family support services and case management, so families may continue to care for their child (under the age of 21) with a mental health diagnosis at home. Services are provided by a therapy team consisting of a Masters level therapist and a Bachelor level therapist for a period of 32 weeks. The family based team provides individual therapy, family therapy, crisis intervention services with 24 hour availability, advocacy and family support services. The goal of family based services is to prevent the out of home placement of a child or adolescent by strengthening the families we serve.
- Intensive Case Management (ICM) / Resource Coordination – ICM/RC services promote the use of community-based resources and assists individuals in utilizing the least restrictive level of care to meet their needs. Because each person is unique – services provided by this program are individualized to meet each individual’s physical, emotional, spiritual, vocational and emotional needs. Our team also assists in accessing mental health services when and where they are needed. This service is available to enrolled individuals 24 hours a day, 7 days a week.
- Social Skills Intervention Group – This is a community-based therapeutic socialization program designed to meet the mental health needs and social deficits of children between the ages of 6-21. The goal of this program is to provide site-based treatment for children who have been identified with a developmental disorder and who are in need of structured therapeutic social activities – helping to increase their ability to relate effectively and live productively within their home and community environments. This service is a specialized program, catering to children who may need extra help with social skills, hygiene, communication, anger and aggression, life skills and connecting to community supports.
- Therapeutic Camping (TAP and STAP) – Each New Story region operates therapeutic camps during the summer months. Each camp is designed to meet the needs of children with the most serious and/or complex behavioral challenges. We offer traditional recreational and social activities found at other summer camps, but within a therapeutic environment to support each child’s continued growth and development.
Locations
New Story services locations can be found throughout Pennsylvania, including in Allentown, Berwick, Dubois, Harrisburg, Indiana, Lancaster, Minersville, Monroeville, Throop (Lackawanna County), Wyoming, Wyomissing (a suburb of Reading) and York.
Telephone
1-877-622-7245
To learn more about registering for New Story programs or services, please call New Story at 1-877-622-7245 to find a location near you.