Meet our team
New Story believes a strong community can create a positive impact on children and young adults’ lives. Our Executive Team works daily to expand our reach and strengthen the communities we serve.
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Jonathan Bicknell
Chief Executive Officer
Jonathan Bicknell is Chief Executive Officer (CEO) for New Story. He joined the company in 2021 as the company’s Chief Financial Officer (CFO) and his experience spans 25+ years across consulting, financial and healthcare sectors. He brings a deep bench of expertise to the company having spent the last decade working with private equity owned portfolio companies and as part of executive management teams. Most notably, he was the CFO of Versant Health Inc., a billion-dollar vision insurance company, served as CFO for inVentiv Health (now Syneos Health), and as an Assurance Partner with PricewaterhouseCoopers. He received an undergraduate degree from Middlebury College and a graduate degree and an MBA from Northeastern University. Jon is focused on the company's operational agility and ensuring New Story helps children and young adult with serious and complex challenges live a good life.
"Our New Story Schools model has proven results and our teachers, clinicians, therapists, and support teams are among the industry’s best. I am proud of the work we do every day on behalf of children, young adults and their families and I’m committed to growing our business so that we can positivity impact the lives of even more children and young adults.”
Jonathan Bicknell
Chief Executive Officer
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Paul Volosov
Founder, Chairman
Paul Volosov, Ph.D., founded New Story Schools in 1997 to help children with serious and complex challenges live high-quality lives. Paul received his master’s degree in human development from the University of Maryland in 1972 and his Ph.D. in school psychology from Temple University in 1976.
After being certified as a school psychologist and as a licensed psychologist, Paul founded several companies that support individuals with serious and complex challenges so that all can live satisfying and contributing lives.
The most rewarding aspect of working at New Story for Paul is seeing the impossible happen every day. "I am convinced that everyone can achieve a high-quality life regardless of the challenges faced. I believe that every day is a new day with the opportunity to improve and to create a new story. I write a new story for myself every time I help someone else write a new story."
Paul Volosov
Founder, Chairman
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Amie Carter
Chief Administrative and Information Officer
Amie Carter currently serves as Chief Administrative and Information Officer (CAIO) at New Story. Amie is responsible for overseeing the Information Technology Department, the Business Development and Community Relations Department, the Marketing and Communications Department, and the Project Management Office (PMO) of New Story. Amie joined the organization in 2021, originally as Chief Information Officer. Before joining our company, Amie worked for Optum Technology, a United Health Group (“UHG”) company, leading IT operations and strategy, responsible for large scale national technology implementations. Before Optum, Amie was at MedExpress, one of the largest National Urgent Care providers, where she led the IT department and PMO. Prior to that, Amie was at UMPC serving as the CIO of their Behavioral Health Hospital, Western Psychiatric Institute and Clinic. Amie holds a bachelor’s degree from Indiana University of Pennsylvania and a master’s degree in Healthcare and IT Administration from the University of Pittsburgh and is a Certified Project Management Professional.
“I know information is powerful and critical to the work we do. I am excited to head up the team that continues to provide technology innovations to support our students growth, and puts crucial information at our fingertips.”
Amie Carter
Chief Administrative and Information Officer
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Keith Jackson
Chief Operating Officer
Keith Jackson is New Story’s Chief Operating Officer (COO) and responsible for maintaining and enabling New Story’s portfolio of company schools and clinics to best meet the needs of children and young adults with serious and complex challenges. With a focus on operational best practice, Keith brings nearly two decades of experience in helping teams navigate complex and evolving environments, particularly within the healthcare industry. Prior to joining New Story, Keith served as the Senior Vice President at ATI Physical Therapy, a national leader in the physical therapy industry. He held numerous positions within ATI's Operations department including practitioner, director, and vice president providing oversight of nearly 200 clinics across 5 states. Keith earned a master’s degree in physical therapy and a bachelor’s degree in health sciences from the University of the Sciences in Philadelphia.
“New Story is an amazing company where our employees are improving the lives of countless children every single day. As an operator, helping to create an environment inside of our schools and clinics where our employees and students can continue to thrive and accomplish their goals is something I couldn't be more excited about.”
Keith Jackson
Chief Operating Officer
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Olena Maleckyj
Chief Human Resource Officer
Olena Maleckyj is New Story’s Chief Human Resource Officer (CHRO), driving the company’s people strategies, including company culture, talent acquisition, management and development, and benefits and compensation programs. She also has oversight for state and local HR teams, who are focused on recruiting and developing top talent. Olena joins us with over 35 years in human resource and operations experience. Prior to joining New Story, Olena served as Head of Human Resources for a national alcoholic beverage retailer, spanning 27 states and 10,000+ employees. Over her career, Olena has held several positions with increasing responsibility including Vice President of Labor Relations and Human Resources at CVS Health, where she led HR teams aimed at build high-functioning and sustainable organizations. building a world-class team through continued enhancements in culture, talent, and development.
“Our people are our most valuable asset. I am proud to be joining the organization to head up the Human Resources team to lead our people strategies in support of our people who bring our mission to life every day one child at a time.”
Olena Maleckyj
Chief Human Resource Officer
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Matthew Vitale
Chief Accounting Officer
Matthew Vitale joined the company in July 2021 as its Chief Accounting Officer for New Story Management. Matt has over 15 years of accounting and finance experience in both the public and private sectors. Recently, he was Corporate Controller at North American Partners in Anesthesia, one of the nation’s leading single-specialty anesthesia and pain management companies, overseeing all aspects of accounting including systems and acquisition integration. Prior to NAPA, Matt was at Northwell Health, New York state’s largest healthcare provider. Matt is a Certified Public Accountant in the state of New York.
“I love being a part of this amazing organization and the positive impact it brings our communities. At the end of each day, I know our hard work and dedication has made the world better than when the day began.
Matthew Vitale
Chief Accounting Officer